Effective Date: [Insert Date] | Last Updated: [Insert Date]
Luxo Chef Technologies ("Luxo Chef," "we," "our," or "us") operates the Luxo Chef website and mobile application (the "Platform").
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Luxo Chef app and website.
By accessing or using our Platform, you agree to the practices described in this Privacy Policy.
We collect information to provide and improve our in-home chef services.
When you create an account, book services, or communicate through the app, we may collect:
For chef partners, we may also collect:
When you use the Luxo Chef Platform, we may automatically collect:
Payments are processed through secure third-party payment processors. Luxo Chef does not store full credit card details. Payment providers may collect and process payment information according to their own privacy policies.
We use your information to:
We do not sell personal information to third parties.
We may share information in the following circumstances:
To fulfill a booking, we share necessary details such as name, address, cuisine preferences, and booking information.
We may share information with trusted third-party providers who assist with payment processing, cloud storage, analytics, customer support, and identity verification. These providers are contractually obligated to protect your information.
We may disclose personal information if required by law, regulation, court order, or governmental request.
The Luxo Chef app uses real-time GPS tracking during active bookings to allow users to track chef arrival and confirm service completion. Location tracking is active only during booking sessions and can be controlled through device settings.
We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Users may request account deletion, subject to legal and financial record-keeping requirements.
If you are located in Canada, you have the right to:
To exercise these rights, contact us at: [Insert Contact Email]
The Luxo Chef website may use cookies and similar technologies to improve user experience, analyze traffic, and enhance site performance. You may control cookies through your browser settings.
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.
Luxo Chef services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If you access Luxo Chef from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your personal information, please contact: